Customer Support

Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will appear. It comprises detailed information about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide assortment of video tutorials describing how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, take a look at our extensive FAQ database, which covers questions asked by actual clients and offers real solutions. We periodically update our Frequently Asked Questions section with new questions & answers so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can get in touch with our great team of customer service technicians available 24x7 and eager to assist you with any question. Each trouble ticket you open will be replied to in less than 1 hour (the average trouble ticket response time being just twenty mins), so you won't have to wait a long time to get an answer to your question.